What You Can Do To Be a Supportive
Caregiver
Here are six steps you can take to
be an effective caregiver:
- Work and communicate effectively
with the patient.
- Support the patient’s spiritual
concerns.
- Help to resolve the patient’s
unfinished business.
- Work with health
professionals.
- Work with family and friends.
- Take care of your own needs and
feelings.
This is your most important and
challenging job. The person you are caring for must deal with the physical
effects of the disease and medicine as well as the psychological and social
challenges of living with advanced cancer. This may make it difficult for the
patient to participate in the home care plan. Nonetheless, your job is to
involve as much as possible the person you are caring for in making decisions
and carrying out the plan. You should support the person’s efforts to deal with
the reality of the prognosis emotionally, and this includes efforts
to:
Help the person to accept that he
or she has advanced cancer.
Some people with advanced cancer deal with
upsetting news by pretending that it simply did not happen. This can be healthy
when it helps them to live as normal a life as possible. It can be harmful,
however, if they do things that make the illness worse, such as avoiding
medicine or engaging in activities that are physically harmful.
Sometimes, what looks like “denial”
is the patient’s attempt to protect loved ones from what is really happening. If
this is the case, reassure the person that you are willing to listen and talk
about all aspects of the illness - even though it may be hard for both of
you.
Support the patient’s efforts to live
as normal a life as possible, but if he or she is pretending that nothing is
wrong, you need to be clear in your own mind about what is really happening.
This is when your own objectivity is important in making sure that the patient
is benefiting from his or her pretending and not doing things that could be
harmful.
Create a climate that encourages
and supports sharing feelings.
Talk about important or sensitive topics
in a time and place that is calm and conducive to open communication - not in
the midst of a crisis or family argument. If your family usually talks around
the dinner table, that is the proper time. Think about when you have had
important talks in the past, and try to recreate that setting.
Communicate your availability. One of
the most important messages you can give to the person you are caring for is
this: “If you want to discuss this uncomfortable issue, I’m willing to do it.”
Leave the timing up to the patient, however. To the greatest extent possible,
leave decisions on what feelings to share as well as when, how, and with whom to
share them up to the patient. By not pressing the issue, you allow the person
with advanced cancer to retain control over part of his or her life at a time
when many issues and decisions are no longer under his or her
control..
Understand that men and women
often communicate in different ways, and make allowances for those
differences.
Although there are many exceptions, women often express
their feelings more openly than men in our society. If you are a male caregiver
and the person you are caring for is a woman, be aware that when she shares her
feelings, you may find yourself giving advice when she wants support and
understanding instead. If you are a female caregiver and the person you are
caring for is male, be aware that he may express his feelings differently than
you would, and pay special attention when he talks about things that are
important to him.
Be realistic and flexible about
what you hope to agree on or communicate.
People with advanced cancer
want to share many things, but they may not share them all with just one person.
Let the patient talk about whatever he or she wants with whomever he or she
wants. If the patient isn’t telling you everything, this is fine as long as he
or she is telling somebody the rest. Also, remember that a person may have spent
a lifetime developing a particular style of communication, and this will not
change overnight. Some people, both men and women, have never talked about their
feelings. Try to accept that this pattern most likely will not change even
now.
Sharing does not always mean talking,
either. The person with advanced cancer may feel more comfortable writing about
feelings or expressing them through an activity. He or she may express feelings
in other nonverbal ways as well, such as through gestures or expressions,
touching, or just asking that you be present.
Help the patient to deal with
anxiety and depression.
People with advanced cancer may become anxious
because of worries about medical procedures, their cancer, or the future. Their
anxiety also may be a side effect of medicine they are taking or even of the
cancer itself.
Many people feel depressed at some
time during their illness. Seek advice on how to control depressed thoughts and
feelings, especially when they are just beginning.
When you and the patient disagree
on important issues: Remember that you and the person you are caring for do
not always have to agree. You may disagree on issues such as when, how, and what
to share, but remember that this is one of the patterns of life and cannot
always be resolved. When this is the case, the following suggestions may prove
useful:
Explain your needs openly.
Sometimes, you may need to
ask the patient to do something that will make your own life easier or your
caregiving responsibilities more manageable; for example, you will want to know
when any pain begins rather than when it becomes very severe. These situations
can create conflict, and you should understand that conflict resolution does not
always mean that everybody is happy. On some issues, you will have to give in.
On others, you will have to ask the person you are caring for to give
in.
Suggest a trial run or time limit. If
you want the person you are caring for to try something, such as a new bed or a
certain medication schedule, and he or she is resisting, ask the person to try
it for a limited time, such as a week, and then evaluate the situation. This
avoids making the patient feel locked into a decision. If the person resists
writing a will or power of attorney, ask if he or she will at least read one and
discuss it.
Choose your battles
carefully.
Ask yourself what is really important. Are you being stubborn
on an issue because you need to win an argument or be in control? You can save
both time and energy by skipping the minor conflicts and using your influence on
issues that really count.
Let the patient make as many of
his or her decisions as possible.
A good example of letting a patient
make his or her own decisions is when adult children living some distance away
from the person with cancer want to move him or her into a nursing home.
Although moving to a nursing home may make the adult children feel better, it
may not be what the person with cancer wants. If the patient understands the
consequences, such as that no one may be around to help if he or she falls, then
the caregiver should accept the patient’s right to make that decision. Taking
away someone’s ability to make decisions can undermine his or her feelings of
control, which in turn interferes with the person’s ability to deal with other
aspects of this stressful illness.
Support the patient’s spiritual
concerns.
Spiritual concerns raise fundamental questions about life. Why
are we here? What is a good life? What happens after death? These profound
questions become especially important as life nears its end. As a caregiver, you
can support the patient in thinking about his or her own answers to these
questions.
Spiritual questions are not answered
easily, of course. For those people whose faith gives answers and comfort, your
support of that faith will be both helpful and appreciated. For those who are
troubled by uncertainty, you can help by sharing your own questions and
uncertainties - showing that their concerns are normal and reasonable. If you
can admit to the possibility, it may be helpful to say that not all spiritual
questions can be answered. It also may useful to ask about beliefs that were
helpful to the patient before this illness and if they can be helpful again
now.
Professionals such as clergy or
counselors who have experience helping people with spiritual problems near the
end of life can be very comforting to the person you are caring for, provided
that he or she wants their help. Spiritual questions are very personal;
therefore, the person with these concerns is the one who knows best who can
help. Bringing in someone who is not wanted can backfire and cause rather
than resolve problems. Let the person you are caring for know that you will be
happy to arrange visits by clergy or others who could help, but that this
decision is entirely up to him or her. Do not expect all clergy to be equally
skilled in working with people during the last stage of life, however. If one is
not helpful, keep looking until you find one who is. Hospice or palliative care
staff can help you locate someone with the necessary skills, and hospital
chaplains usually are experienced in working with people near the end of their
lives and may be able to help.
If the patient is seriously depressed
because of spiritual concerns, seek help from a mental health professional or
clergy with training in mental health care. Also, be available to listen.
Speaking with another person who is understanding helps to put one’s thoughts in
perspective and also to see that others appreciate and understand them. The
person with advanced cancer may want to make sense of his or her life
experiences, to reminisce, talk about the past, and look for meaning in what has
happened. As a caregiver, listening is the most important thing you can do to
help. Let the person you are caring for know about your willingness and
availability for these discussions when and if he or she wants them. If you find
it very difficult to listen to the patient’s concerns, then find someone, such
as a member of the clergy, family member, or friend, who can.
For people whose religion is very
important and gives meaning to both their lives and their dying, you can help by
asking questions that allow them to tell you, if they wish, what about their
faith has helped them through life and is helping them now. You must be careful
to accept and respect views that are different from your own, however. Let them
tell you if there are ways you can encourage and support them in their faith.
Would they like to listen to a tape of hymns or other religious music? Is there
a religious symbol that would bring them comfort? Would they like to share with
clergy from their faith one of their traditions, such as a bedside prayer
service?
Share your views and feelings when
you are asked or think that he or she would like to ask. Hearing another
person’s thoughts and feelings can be helpful to someone who is troubled by
spiritual problems, but always let the person you are caring for be your guide -
never impose. Sometimes, reading together from spiritual writings can be
comforting and may help to resolve unanswered or unresolved questions. These
readings also can provide an opportunity to share how you feel about these
issues as well.
You may be worried yourself about
spiritual questions. Watching and helping someone who is dying sometimes can
bring up very difficult issues. These may be about the unfairness of the
situation, fear about what will happen to the person you are caring for after
his or her death, fears about your own death, and general confusion and anxiety
about what life is about. Talking with clergy, counselors, hospice staff, or
health professionals who work with the family and friends of dying people can be
very helpful. They have experience helping those like yourself. They will listen
and help you to think through these issues. You may find it easier to talk to
some people more than others, and you also may find that some are more helpful
than others. If the first people you talk to cannot help you, keep looking until
you find the person who can.
Help to resolve the patient’s
unfinished business.
People near the end of their life commonly to want
to take certain actions or have certain experiences before they die. Sometimes,
it is to do or see something important or pleasant again, such as being with
friends or visiting an especially meaningful place. Sometimes, it is to say
things to someone that have been unsaid in the past or to resolve some old
misunderstanding or conflict. Arranging for these experiences can be substantial
undertakings, involving contacting other people and organizing long-distance
travel.
Do not expect that the experiences
you arrange will always be successful. Even with the best of intentions, things
may not happen as you or the person you are caring for would like. The weather
may be less than ideal for the trip. The people you work hard to bring together
may not say helpful things once they arrive. When it is over, both of you may be
disappointed. The fact that you tried, however, can be very important - and this
may make all of the effort worthwhile.
Before committing to such a major
undertaking, ask yourself how you and the person being cared for would feel if
the experience is less than you hope. Would it still be worth the time and
resources? If your answer is no, ask what you could do that would be less costly
or stressful. If your answer is yes, then move ahead (with realistic
expectations).
Working with Health
Professionals
Here are some practical suggestions to keep in mind when
you need information and help from health professionals:
Be clear about what you want, and
get to the point as soon as possible.
Make lists of questions and
concerns, and have them in front of you when you talk with health
professionals.
Have all the information that
health professionals may need ready when you call.
Many of the individual
plans in this guide have lists of information you should have when you call for
professional help. Try to think ahead about what information medical staff may
need, and try to have it ready when you call.
Write down the
answers.
This will ensure that you have the information correct and do
not forget it. Have paper and a pencil ready when you call. It is good to keep
your questions and answers together in a file or drawer where you can easily
find and review them.
Be firm and straightforward about
getting the information and the help that you need.
Health professionals
are there to help you be a good caregiver, so make your requests with confidence
that you will get the help you need. Feel free to tell them when you do not
understand. Remain calm, and speak in a pleasant, polite voice. Being angry
usually is not helpful. Being pleasant, firm, persistent, and showing your
appreciation usually are the best strategies.
Working with Family and
Friends
Do not try to do everything
yourself. Ask for help.
Family members, friends, clergy, and people who
belong to community organizations all can help you. Some can help with planning,
and others can help with carrying out those plans and giving support.
People who live in the same household
or are going to be very involved in carrying out a plan should help in
developing it, and they should read and understand this guide. Then, they will
be able to work with you and the patient as a team. If they have had a hand in
its development, they will be more committed to carrying out the
plan.
Others may want to help but need to
be told how. It is important to be clear with these people about what you would
like them to do as well as the limits of what is expected of them.
Taking care of your own needs and
feelings
You need to be at your best if you are to provide the best care.
Therefore, pay attention to your own needs as well as those of the person you
are helping. Set limits on what you can reasonably expect yourself to do. Take
time off to care for yourself, and ask for help before stress builds.
It is natural to have strong feelings
when you are helping someone with a serious illness. Some common feelings that
caregivers have as well as strategies for dealing with them if they become
severe are:
Feeling
overwhelmed
Caregivers as well as the person being cared for can feel
overwhelmed and confused when they learn that the disease is not responding to
treatment or is progressing. Here are some ways to deal with feeling
overwhelmed:
Try not to make important
decisions while you are upset. Sometimes, you must make decisions
immediately, but you often do not have to. Ask the doctor, nurse, or social
worker how long before a decision needs to be made. Take time to sort things
out.
Talk over important problems with
others who are feeling more levelheaded and rational.
If you are feeling
very upset or discouraged, ask a friend, neighbor, or family member to help.
They can bring a calmer perspective to the situation as well as new ideas, and
they can help you in dealing with the problems that you face.
Anger
There are plenty of
reasons for you to become angry while caring for a person with advanced cancer.
For example, the person you are caring for may be demanding or irritating at
times. Friends, family members, or professionals may not be as helpful or
understanding as you would like. Some people grow angry because they feel their
religion has let them down. It is natural to be angry when your life has been
turned inside out, which often happens with a serious illness like
cancer.
These feelings are normal.
What is important is what you do with them, not that you feel them in the
first place. The best way to deal with angry feelings is to recognize them,
accept them, and find some way to express them appropriately. If you do not deal
with your anger, it can get in the way of almost everything you do. Here are
some ways to deal with your anger:
Try to see the situation from the
other person’s point of view, and understand why he or she acted that
way.
Recognize that other people are under stress as well, and that some
people deal with stressful situations better than others.
Express your anger in an
appropriate way before it becomes too severe.
If you wait until your
anger is severe, it will impair your judgment, and you are likely to make other
people angry in return.
Get away from the situation for
awhile.
Try to cool off before you go back and deal with what made you
angry.
Find safe ways to express your
anger.
This can include beating on a pillow, yelling out loud in a car or
closed room, or doing some hard and vigorous exercise. Sometimes, it helps to
vent anger with someone who is “safe” - someone who will not be offended or
strike back, like a friend or member of the clergy.
Talk to someone about why you feel
angry.
Explaining to another person why you feel angry often helps you to
understand why you reacted as you did, allowing you to see your reactions in
perspective.
Fear
You may become afraid
when someone you care for deeply has a serious illness. You do not know what is
in store for this person or for yourself, and you may fear that you will not be
able to handle what happens. Here are some ways to deal with your
fears:
Learn as much as possible about
what is happening and what may happen in the future.
Knowledge can help
to reduce fear of the unknown, and it can help you to be realistic so that you
can prepare for the future. Talk with health professionals and other people who
have cared for someone with cancer to see if you are exaggerating the
risks.
Talk with someone about your
fears.
It often helps to explain to an understanding person why you feel
afraid. This allows you to think through the reasons for your feelings. Also,
talking with an understanding person will show you that other people realize and
appreciate how you feel.
Loss and sorrow:
A serious,
life-threatening illness can bring on a great sense of loss and sorrow. You may
feel sad that plans you had for the future might not be fulfilled. You may feel
the loss of the “normal” person and the “normal” things you did together before
the illness. Memories of how he or she used to be may make you sad, and you may
feel burdened by more responsibilities that you must handle alone. Here is a way
to deal with feelings of loss and sorrow:
Talk about your feelings of loss
with other people who have had similar experiences.
People who have been
caregivers for persons with a serious illness usually will understand how you
feel. Support groups are one way to find people with similar
experiences.
Guilt
Many people who care
for someone with advanced cancer feel guilt at some time during the illness.
They may believe they did something to cause the cancer or that they should have
recognized the disease sooner. They may feel guilt about not doing a better job
of caring for the person with cancer or because they are angry or upset with him
or her. They also may feel guilt because they are well and a person they care
for deeply is sick. Some people even feel guilt almost out of habit, having
learned from childhood to feel that way whenever something goes
wrong.
Although feelings of guilt are
understandable, they can interfere with doing the best possible job of care
giving. Guilt makes you think only about what you did wrong. Most
problems have many causes, and what you did most likely is only part of the
reason (assuming it even has anything to do with the problem at all). To solve a
problem, you must look objectively at all of the causes and then develop
a plan to deal with the entire situation. For example, if you feel anger toward
the person you are caring for, this is partly because of what he or she did as
well as what you did. To deal with the cause of that anger, you need to talk
openly with the person you are caring for about what both of you did -
not just feel guilt about what you did or feeling angry.
Your goal here is to work toward
forgiveness, both for yourself and for the other person. Dwelling on feelings of
guilt about the past will rob you of the precious energy you need to cope with
the present. Here are some ways to deal with feelings of guilt:
Do not expect yourself to be
perfect.
Remember that you are human and will make mistakes from time to
time.
Do not dwell on
mistakes.
Accept your mistakes, and get beyond them as best you can.
Repetitive, negative thoughts such as guilt can be controlled by pushing them
aside with positive, constructive thoughts.
Possible Obstacles
Think
about what could prevent you from carrying out your plan for being an effective
caregiver. Here are some obstacles that other caregivers have faced:
1. “He doesn’t want to talk about
feelings.”
Response: He is the best judge
of that. Your job is to make sure the opportunities to listen are there when and
if he decides to talk about his feelings.
2. “What if she talks about things
that I don’t want to hear?”
Response: Even if what are
hearing hurts you, consider it in the larger picture of what it means for the
patient to be able to express it. Remember that you do not have to resolve
everything. You are helping even if you only listen.
3. “She won’t follow my
advice.”
Response: If you are feel
frustrated because the person you are caring for will not follow your advice,
try to understand how important it is for the patient to retain some control
over her life. You may know what is best for her, but realize that your job is
to support, not to make decisions for her. If you have a dominant personality or
usually have been the one to make decisions in your family, be prepared to
practice letting go.
4. “I don’t have time to take care of
my own needs.”
Response: This is the most
common reason that caregivers become exhausted. They become preoccupied with
problems and do not pay attention to themselves. You will be a better caregiver
in the long run if you take the time (especially when stress is high) to get
help so that you can do things that you enjoy and relax you.
5. “If I don’t do it, it won’t get
done.”
Response: Yes, it will. No one
is indispensable. You also should sort out things that really need to be done
versus those you would like to see done. It is perfectly acceptable to let some
things, such as housework, slide a bit when you take on new
responsibilities.
6. “I hate asking other people to
help me.”
Response: There are two ways
around this problem. First, you can get together socially with people who could
help and let them volunteer. Second, you could have someone else ask for help
for you. Try to make the times when others visit both pleasant and rewarding,
then they will want to visit and help.
7. “The person I’m helping doesn’t
want anyone else to help.”
Response: Suggest trying to
get help for just a short time, after which you can talk over how it worked.
Also, explain to the person you are caring for that you need the help,
not him or her.
Think of other obstacles that
could interfere with carrying out your plan.
What additional roadblocks
could get in the way of your being a successful caregiver? For example, will the
person with advanced cancer cooperate? Will other people help? How will you
explain your needs to other people? Do you have the time and energy to carry out
these responsibilities?
Carrying Out and Adjusting Your
Plan
Carrying out your
plan
Start using the ideas in this guide immediately. Do not wait until
you feel overwhelmed. It is easier to develop good care giving habits and
attitudes early, before problems get out of hand.
Checking on results
Every
week or so, take the time to think about how you are doing as a caregiver. Look
through this plan, and ask yourself how closely you are matching the “successful
caregiver” that is described.
If your plan does not
work
Be realistic about what you expect from yourself. Do not expect to
be perfect. Everyone makes mistakes, and learning to be a caregiver for someone
with cancer takes time. If there are some parts of care giving that are
especially difficult for you, ask others for help.
Be realistic in your expectations
about feelings being shared. Most people do not change their styles of
communicating quickly.
If you cannot do the things that are
essential for the person you are helping, talk with the doctor, nurse, or social
worker about getting the help that you need.
If you become so upset that it
interferes with your ability to do what needs to be done, or you are
experiencing severe depression or anxiety, talk with the doctor, nurse, or
social worker about getting help.
The American College of Physicians gives
permission to reproduce and distribute copies of this chapter provided it is not
altered and its use is not for profit. For information on translation,
subsidiary, and for-profit use, contact David Myers. Phone: 215-351-2642; fax:
215-351-2644; email: dmyers@mail.acponline.org. |